Support
$ gym --help
Write to support@gymexe.app — in English, German, French, Spanish or Italian. We usually
reply within two working days. For bugs, add your iPhone model, iOS version and what you did right before it happened.
- How do I restore Pro on a new iPhone?
- Sign in with the same Apple ID, open Themes → Gym.exe Pro → Restore purchases, or tap Restore on any Pro screen.
- How do I cancel my subscription?
- Settings → your name → Subscriptions → Gym.exe Pro, or Themes → Gym.exe Pro → Manage subscription in the app. Cancel at least 24 hours before the period or trial ends; Pro stays active until then.
- How do I get a refund?
- Refunds are processed by Apple: reportaproblem.apple.com.
- Why did the weight not go up?
- The progression engine adds weight only when every work set hits its target. A missed rep repeats the weight; several failed sessions in a row trigger a deload. The workout summary explains each decision.
- How do I use a program from ChatGPT or Claude?
- Program tab → Edit as text → Get it from AI → Copy instruction. Send it to your AI, paste its answer back and check the errors it shows by line. Saving pasted code needs Pro.
- Where is my data, and how do I delete it?
- Your programs and workouts are stored only on your iPhone. Deleting the app deletes them. See the Privacy Policy for analytics and crash reports.